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[Server Carnival] Reward abnormality explanation

Auto Chess 2021-04-23

Dear players,


We have received feedback about the "cannot claim the reward in Server Carnival event". This issue has now been fixed.


Description: During the Server Carnival event, players cannot claim the reward successfully after finishing all the missions.

Status: Fixed

Reward Re-issue: For players who didn't receive corresponding rewards after completed all the missions during the event, we will re-issue the rewards via in-game mails within 3 business days.


We are deeply sorry for the inconvenience. Thanks for your support and understanding.


Auto Chess Operation Team

2020.04.22